IT Support Specialist

Bernalillo, NM
Full-time
Salary: $24.00 /hour


Join Valle del Sol in our commitment to provide quality, culturally sensitive integrated primary care and behavioral health services to adults, children and adolescents in need. Valle del Sol offers a diverse work environment, competitive pay and benefits, and the opportunity for training and advancement.

The Support Specialist will have experience in a Microsoft environment with a heavy focus on end-user support. The ideal candidate will have experience in supporting Windows XP/7, creating user accounts, Exchange 2010, Terminal Servers, and virtualization technologies.

MINIMUM QUALIFICATIONS

  • Must have a High School Diploma or GED with three to five years in a desktop/helpdesk or equivalent combination of education and experience
  • Experience supporting over 150 users
  • Basic knowledge of TCP/IP, DHCP, DNS, Active Directory
  • Extensive hardware and printer support experience
  • Strong analytical and diagnostic skills
  • Extensive knowledge of Windows XP/7
  • Knowledge of Microsoft Products
  • Desktop and Laptop Break/Fix skills
  • Shows professionalism and ability to perform well in a desktop environment
  • Familiarity with Exchange 2010, SQL 2005/2008 and Terminal Server
  • Familiarity with imaging hard drives
  • Experience with Microsoft Terminal Severs
  • Experience with virtualization
  • Strong written and verbal skills
  • Self-motivated requiring minimal supervision
  • Must possess valid driver’s license and proof of current auto insurance
  • Must be able to obtain Fingerprint Clearance

ADDITIONAL PREFERRED SKILLS

  • Microsoft certification preferred, CompTIA certified
  • Bachelor’s degree with preferred
  • Knowledge of managed care systems
  • Knowledge of behavioral health systems

BENEFITS

Valle del Sol is an Equal Opportunity Employer. We offer excellent Employee Benefits such as paid time off, paid sick leave, and paid holidays, healthcare, dental, vision, 401k, employee assistance program, voluntary products through AFLAC, company provided life insurance, and company provided short & long term disability.

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